FAQs

What is a vacation rental?

Vacation rentals are freestanding, attached or guest houses, villas, cottages, apartments, condos, and timeshares offered for short term occupancy.

They are largely unregulated. Some rental properties are just one in a large portfolio handled and managed by a leasing company. Other vacation rentals are cared for and rented out by, the owner.

Can I change the locks?

No, installing new locks on your own would violate the lease agreement terms. It’s possible to install a new lock upon request and approval; this may be a tenant charge depending on the situation.

Can I decorate or make changes to the property?

In most cases, a tenant can only decorate or make changes to the property with the express permission of the landlord. We recommend receiving this permission in writing.

What’s the pet policy?

The pet policy depends on the terms in each specific lease agreement. You must notify our team of any pets before move-in.

When you already have a pet and you want to add an extra one, please call our office first. We will process every request separately depending on the lease terms.

What if I accidentally cause damage to the property?

Don’t worry – accidents happen. Tell whoever is responsible for the property maintenance as soon as possible. You will be expected to cover the cost of putting it right.

Don’t try to ignore or hide damage because it could get worse, and it will only come out of your deposit at the end of the tenancy.